Homes in Cypress are covered by the same referral line that serves HB Water Damage customers in Huntington Beach.
HB Water Damage is an independent referral service connecting homeowners with independent contractors: tell the person who answers your zip code and what happened, and you are connected with an independent restoration contractor who works in Cypress.
IndependentNot owned by a contractor.
Check any licenseVerify at cslb.ca.gov.
Answered daily7 a.m. to 11 p.m. Pacific
Huntington Beach areaPlus 20 nearby cities
In short
Water damage restoration in Cypress means extracting water and drying tract homes and townhomes built mostly from the 1960s onward on former dairy land, often after a burst pipe or storm runoff. An independent referral line connects Cypress residents with an independent contractor who does the work.
Cypress incorporated as Dairy City in July 1956 and voted to take the name Cypress a year later. A January 2024 environmental study for the city's Housing Element describes the period after incorporation as one of rapid development, mostly single-family housing tracts. Census estimates put the city's median year built at 1971. Homes of that age often still have original supply lines and drain pipes, which are common failure points.
About 17% of Cypress housing units are single-family attached homes and roughly 62% are detached, according to Census estimates. In a townhome row, a leak in one unit's wall or ceiling can spread next door, and the HOA's documents decide who repairs the shared parts.
The same city study names Coyote Creek, Carbon Creek, Moody Creek and the Stanton Storm Channel as the area's regional drainage system. Before the tracts, the city notes, Cypress was dairy country with about 1,000 residents and more than 13,000 cows. When street drains back up in a heavy storm, water can reach garages and low doorways.
Cypress Public Works maintains 108 miles of sewers and 60 miles of storm drains. A root-blocked or cracked line between a house and the main is one of the usual causes of sewage coming up through a floor drain or tub.
Golden State Water serves Cypress through its West Orange County system. In 2020 it replaced about 3,500 feet of older 6-inch and 4-inch pipe around Lanett Street, plus 1,400 feet of older 6-inch pipe on Saint Ann Avenue. A street main break is the utility's repair, but the water can reach your house first.
Water in your home right now? Call and get connected to an independent restoration contractor who covers your street.
The contractor follows the IICRC S500 water damage standard. The crew the contractor sends inspects the home and maps moisture in floors, walls and cabinets, extracts standing water, and removes materials that cannot be dried, such as saturated carpet pad and drywall. Air movers and dehumidifiers dry the structure while the technician logs readings until each material meets its dry goal. The area is cleaned and the work documented for your insurance claim. Storm runoff and sewage are Category 3 water, and porous items they reach are discarded.
Calls come from homes around the old town center at Lincoln Avenue and Walker Street, from the streets near Cypress College, which opened in 1966, from newer housing near the Los Alamitos Race Course and Katella Avenue, and from neighborhoods on streets like Lanett Street and Saint Ann Avenue.
Zip codes: 90630.
Ready to talk to someone? Call, and ask the contractor for their CSLB license number before work starts.
California's insurance department lists sudden and accidental water damage as typically covered, while seepage, slow leaks and flood are generally excluded. The burst pipe water damage page covers what to document.
Tell the neighbor and the HOA in writing right away. The CC&Rs decide who repairs shared walls and common areas, and the contractor's moisture map helps show where the water traveled.
Golden State Water, which serves Cypress, repairs its own mains. Damage inside your home is a matter for your policy.
It is not. The line connects your call to an independent restoration contractor, who pays a referral fee for it. The contractor sets the price, sends the crew and does the work. The referral costs you nothing.
Also covering Los Alamitos and Stanton.
Not sure what you are looking at? Call, describe what is wet, and an independent local contractor takes it from there.
One call reaches an independent restoration contractor who covers your area. The contractor handles the inspection, the estimate and the work.
Independent line. No charge to you. Calls may be recorded.
