Buena Park homeowners dealing with a leak, a backed-up drain or storm water can call this line and be put through to an independent restoration contractor who works in the city.
HB Water Damage is an independent referral service connecting homeowners with independent contractors. It is the same service that answers for HB Water Damage in Huntington Beach, and it has no crews.
IndependentNot owned by a contractor.
Check any licenseVerify at cslb.ca.gov.
Answered daily7 a.m. to 11 p.m. Pacific
Huntington Beach areaPlus 20 nearby cities
In short
Water damage restoration in Buena Park means drying mostly single-family tract homes. About 60% of housing units are detached houses, the median home dates from 1960, and the population jumped from 5,483 to 46,601 between 1950 and 1960 as farmland became tracts.
A city planning report records that by the early 1950s the farmland around old Buena Park was being turned into single-family tracts, focused around I-5 and Beach Boulevard. Census data now put the median year built at 1960, older than Santa Ana (1970) or Anaheim (1973), with 69.3% of housing built from 1950 to 1979. Plumbing that old has usually been patched, and a first leak is often not the last.
The city's 2010 General Plan environmental report says most of Buena Park lies outside the 100-year floodplain, but certain portions are in FEMA Zone AO, mapped for shallow flooding with average depths of 1 to 3 feet. Buena Park takes part in the National Flood Insurance Program.
Coyote Creek, Fullerton Creek Channel and Carbon Creek all carry storm runoff through or past the city, and the Buena Park Storm Channel joins Fullerton Creek inside city limits. Heavy rain that backs up local drains can push water into garages and low rooms.
The same report lists Prado, Fullerton, Brea and Carbon Canyon dams upstream of the city and places a majority of Buena Park in Prado Dam's inundation area. That mapping is one more reason to price flood insurance.
Buena Park's 2024 water quality report shows local groundwater averaging 12 grains per gallon and imported water averaging 16. Scale at those levels builds up in water heaters and fixture valves over time.
Water in your home right now? Call and get connected to an independent restoration contractor who covers your street.
Following IICRC S500, the contractor inspects the house and maps the moisture, extracts standing water, and pulls out materials that cannot be dried, such as soaked carpet pad, baseboard and lower drywall. Air movers and dehumidifiers then run while the technician takes daily moisture readings until the house is dry, and the job closes with cleaning and documentation for the insurer. Storm water that comes in from outside and sewage from a backed-up line are both Category 3, so porous materials they touch are removed.
Calls come from neighborhoods on both sides of Beach Boulevard and around Knott's Berry Farm, the older streets near downtown and the I-5 corridor, the tracts between SR-91 and Malvern Avenue, and the area around Whitaker Avenue and Dale Street.
Zip codes
Ready to talk to someone? Call, and ask the contractor for their CSLB license number before work starts.
Federally backed lenders require it in FEMA high-risk zones such as Zone AO, and parts of Buena Park carry that mapping. Homeowners policies exclude outside flood water, so owners outside the zone may still want a policy.
Water from a main or meter box is the city water department's responsibility. Leaks between the meter and the house belong to the owner, so call a plumber for those.
Sudden, accidental water damage from a burst pipe is usually covered, minus the deductible. Slow leaks and worn parts are usually excluded. The what to do after water damage guide covers the claim steps.
An independent restoration company that covers Buena Park. HB Water Damage routes the call and the contractor pays it a referral fee. The contractor handles the estimate and the work.
Not sure what you are looking at? Call, describe what is wet, and an independent local contractor takes it from there.
One call reaches an independent restoration contractor who covers your area. The contractor handles the inspection, the estimate and the work.
Independent line. No charge to you. Calls may be recorded.
